Regularly review your KPI set to ensure each metric directly supports business strategy. Remove or replace those that don’t. Engage KPI owners in the process so they understand the rationale and stay committed to the new metrics.
Teams chasing metrics that don’t connect to strategy may deliver impressive-looking numbers that have no real business impact. This drains energy and focus from the KPIs that actually drive results.
Misaligned metrics are those that look good in isolation but don’t move the business toward its strategy. They can cause teams to optimize for the wrong outcomes, waste resources, and create conflicting priorities.
Dashboard fatigue happens when the volume or complexity of data causes leaders and teams to disengage. Metrics lose visibility, and problems go unnoticed. This is often a sign that reporting needs to be simplified and pushed directly to decision-makers.
