Operational Clarity — The Foundation of Execution

Operational clarity means everyone knows what’s expected, how success is measured, and where to focus. Learn how to design systems and processes that make clarity the default.

How can misaligned metrics be fixed?

Audit KPIs, cut those that don’t link to strategy, and reassign focus.

Regularly review your KPI set to ensure each metric directly supports business strategy. Remove or replace those that don’t. Engage KPI owners in the process so they understand the rationale and stay committed to the new metrics.

How do misaligned metrics hurt performance?

They waste time and effort on work that doesn’t matter.

Teams chasing metrics that don’t connect to strategy may deliver impressive-looking numbers that have no real business impact. This drains energy and focus from the KPIs that actually drive results.

What are misaligned metrics?

KPIs that don’t support the company’s core goals.

Misaligned metrics are those that look good in isolation but don’t move the business toward its strategy. They can cause teams to optimize for the wrong outcomes, waste resources, and create conflicting priorities.

Gold coins leaking through mis-aligned cogs; phone on right shows 7-KPI SMS.

The Hidden Cost of Mis-Aligned Metrics (and How to Fix Them)

Sigrid Mikkelborg

April 29, 2025

min read

Mis-aligned metrics drain time, morale, and profit. Learn the true cost—and a 3-step fix with a weekly 7-KPI SMS.

Dark Image with number seven with arrow down, on right showing a phone with 7 KPI text

Dashboard Fatigue: Symptoms, Costs & the SMS Alternative

Mikkel Pedersen

April 20, 2025

min read

Dashboards multiply, clarity disappears. See why dashboard fatigue stalls growth—and how a 7-KPI Friday SMS restores focus.