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CEOTXT Terms of Service

Introduction and Acceptance of Terms

Welcome to CEOTXT! These Terms of Service (“Terms”) govern your access to and use of the CEOTXT website, mobile application (built via Adalo), and related services (collectively, the “Service”). The Service is operated by Rokter AS, a company registered in Norway (referred to as “Rokter”, “we”, “us”, or “our”). By accessing or using CEOTXT, you (the user, whether an individual or a legal entity you represent) agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.

Please read these Terms carefully. They constitute a legal agreement between you and Rokter. We may update these Terms from time to time by posting the revised Terms on our website and/or providing notice via email or within the app. The “Last updated” date at the top indicates when changes were made. Continued use of the Service after updates become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the Service.

Description of the Service

CEOTXT is a software-as-a-service (SaaS) tool designed for business professionals (such as Founders, COOs or CEOs) to help track metrics and receive automated updates. Our Service includes a web-based platform (e.g., landing page, waitlist sign-up, content pages) and a mobile/web app experience that allows you to input business metrics, schedule reminders, and receive weekly summaries via SMS and other notifications. The Service may incorporate automated functionality including, but not limited to, weekly SMS summaries, scheduled reminder notifications, and metric entry nudges to help you stay on top of your goals.

The Service is provided subject to your compliance with these Terms and all applicable laws. Rokter AS reserves the right to modify or discontinue any features of the Service at any time, at its discretion, with or without notice (however, if any such change materially reduces functionality or affects your subscription, we will endeavor to notify you in advance).

Eligibility and Account Registration

To use CEOTXT, you must be at least 18 years old (or the age of legal majority in your jurisdiction) and capable of entering into a binding contract. By registering an account, you represent and warrant that you meet these eligibility requirements. The Service is intended for business and professional use; it is not targeted at children or minors.

When you create an account or join our waitlist, you agree to provide accurate, current, and complete information about yourself (and your company, if applicable) as prompted by the registration or signup forms. This may include your name, a valid email address, a phone number, company name, and other contact details. You also agree to keep your information up to date. You are responsible for maintaining the confidentiality of your account credentials (such as passwords or authentication codes) and for all activities that occur under your account. Do not share your login information with others, and notify us immediately at our contact email (provided at the end of these Terms) if you suspect any unauthorized access to or use of your account.

If you are creating an account on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, “you” and “your” will refer to the entity. The entity will be responsible for ensuring that its users or representatives comply with these Terms.

Subscription, Fees, and Payment

CEOTXT may offer both free and paid subscription plans. Certain features or extended use of the Service might require payment of subscription fees. When you subscribe to a paid plan, you agree to the pricing, billing frequency (e.g., monthly or annually), and payment terms presented to you at the time of subscription.

  • Payment Processing: We use Stripe as our third-party payment processor to handle billing and credit/debit card transactions. By providing payment information, you authorize us and Stripe to charge the applicable subscription fees to your payment method. All payment details (such as credit card numbers) that you provide are transmitted directly to Stripe over encrypted connections; we do not store your sensitive card information on our servers. Stripe may have its own terms and privacy policy that govern your payment transactions – please review those when entering your payment details.
  • Billing and Renewal: Subscription fees will be billed in advance on a recurring basis according to your chosen plan (e.g., on the first day of each billing period). Your subscription will automatically renew at the end of each billing cycle unless you cancel it prior to the renewal date. We will charge the then-current subscription rate to your authorized payment method on file. If we change our pricing or introduce new fees, we will provide advance notice to you (for example, by email or within the Service) so you can decide whether to continue your subscription under the new rates. Price changes will not apply retroactively and usually will take effect at the start of your next subscription term.
  • Taxes: All fees are stated exclusive of any taxes, levies, or duties. If any such taxes apply to your subscription (e.g., VAT, sales tax), they will be charged in addition or you are responsible for paying them as required by your jurisdiction.
  • Late Payments: If we cannot charge your payment method for any reason (e.g., card expiration or insufficient funds), or if your account becomes past due, we may (at our discretion) suspend or limit your access to the paid features of the Service until payment is received. We will attempt to notify you (e.g., by email or in-app notification) of the issue and how to resolve it. You agree to provide a valid payment method and promptly update your billing information as needed to avoid interruptions in service.
  • Cancellation: You may cancel your subscription at any time through your account settings or by contacting us. If you cancel, you will continue to have access to the paid features until the end of your current billing period. No refunds will be provided for the remainder of the period that was already billed, except where required by law or at our sole discretion. For example, if you have paid for a month, and you cancel mid-month, you can continue to use the Service until that month ends, but will not receive a refund for the unused days. After cancellation, your subscription will not renew, and you will lose access to paid features at the end of the billing cycle.
  • Free Trials and Promotions: If we offer a free trial or promotional offer, it will be subject to these Terms as well. We reserve the right to modify or terminate any such offer, or convert your trial into a paid subscription if you do not cancel before the trial ends (with notice of the conversion terms at sign-up). Only one trial per new customer may be allowed unless stated otherwise.

Automated Communications (SMS & Email)

CEOTXT includes automated communication features designed to help you stay engaged with the platform and your goals. By providing your phone number and email and by using the Service, you consent to receive communications from us related to the Service, including but not limited to:

  • SMS Text Messages: We will send you text message summaries, reminders, and nudges (for example, a weekly SMS summary of your entered metrics, scheduled reminder texts to prompt you to input data or complete tasks, etc.). These messages are a core part of the Service’s functionality aimed at providing value to you. Message frequency may be periodic (e.g., weekly summaries and additional reminders as configured or needed). Standard messaging and data rates may be charged by your mobile carrier for SMS messages we send. You are responsible for any such charges.
  • Email Notifications: We may also send you emails for account verification, receipts of payment (subscription invoices), important service announcements, and occasional product updates or tips on using CEOTXT effectively. If you joined a waitlist or subscribed to newsletters, we might email you about product launches or marketing content, but you can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in those emails.

Opting Out: You can opt out of receiving marketing or non-critical communications at any time. For example, to stop receiving promotional emails, use the unsubscribe link provided in those emails or adjust your account email preferences. If you wish to opt out of SMS reminders, you may reply “STOP” to an SMS we send (if applicable) or turn off SMS notifications in your account settings (if such an option is provided), or contact support for assistance. However, please note that certain communications are considered transactional or essential for the Service (such as payment receipts, security alerts, or critical notices about your account or changes to the Service), and you may not be able to opt out of those while still using the Service, except by terminating your account.

By consenting to receive SMS messages, you confirm that you are the owner or authorized user of the phone number provided and that you are responsible for any charges incurred. We will not send you SMS messages unrelated to the CEOTXT service or share your phone number with third-party marketers.

We use ClickSend (a third-party SMS delivery service) to send out text messages. While we strive for timely delivery, the actual delivery and receipt of SMS messages depend on the effective operation of your mobile carrier and network, which are outside our control. We are not liable for delays or failures in SMS delivery. If you change or deactivate the phone number you provided, you agree to promptly update your account information to prevent messages from being sent to someone else.

Permissible Use and User Conduct

We grant you a limited, non-exclusive, non-transferable license to access and use CEOTXT in accordance with these Terms and applicable law. You agree to use the Service only for its intended purpose and in a lawful manner. Specifically, you must not:

  • Violate Laws or Rights: Use the Service for any unlawful purpose, or in any way that infringes upon the rights of others. You agree not to upload, post, or transmit any content that is illegal, defamatory, harassing, abusive, fraudulent, or violates privacy or intellectual property rights.
  • Interfere with the Service: Engage in any activity that could disrupt, disable, overburden, or impair the functioning or security of CEOTXT. This includes not interfering with any security-related features, not introducing viruses, malware or any other harmful code, and not bypassing any measures we use to restrict access or protect data.
  • Unauthorized Access: Attempt to gain unauthorized access to any portion of the Service, other users’ accounts, or any systems or networks connected to the Service. You should not impersonate any person or entity or misrepresent your affiliation with a person or entity in using the Service.
  • Automated Use: Use any automated means (such as bots, scrapers, or scripts) to access the Service, collect information, or otherwise interact with the Service without our prior written permission. Our Service may include features or APIs for integration; use only those that are officially provided and authorized.
  • Misuse of Communications: Although CEOTXT sends you communications, the platform is not intended for you to send mass communications to others. You agree not to use any communication feature of CEOTXT (if any exist for user use) to send spam, unsolicited messages, or any form of duplicative or unsolicited messages to any third parties.
  • Prohibited Data: Do not upload or store within CEOTXT any highly sensitive personal data unless necessary for the usage of the Service and permitted by applicable law. For example, you should avoid using CEOTXT to store personal health information, payment card data (outside of Stripe’s payment forms), or any special categories of personal data as defined under GDPR (such as information about health, racial or ethnic origin, biometric data, etc.), since the Service is not specifically designed to be compliant with laws governing such sensitive data (like HIPAA for health data). If you choose to input any personal data about third parties (e.g., information about your employees or colleagues), you are responsible for ensuring you have a lawful basis and any necessary consents to do so.

Violation of the above or other abuse of the Service may result in immediate suspension or termination of your account, at our discretion, and could also subject you to legal consequences. Rokter reserves the right (but has no obligation) to monitor usage of the Service and any user content to ensure compliance with these Terms. We also reserve the right to investigate and take appropriate action against any user who is suspected of violating any law or these Terms, which may include removing or editing content, disabling accounts, and/or reporting to law enforcement.

User Content and Data

Ownership: CEOTXT may allow you to input, upload, or store information and materials (“User Content”), such as your business metrics, notes, goals, or other data. You retain all rights and ownership of your User Content. We do not claim any ownership over the information you submit to the Service. These Terms do not grant us any rights to your content or data except for the limited rights that are necessary for us to run the Service.

License to Rokter: By using CEOTXT and submitting or inputting User Content, you grant Rokter AS (and its service providers acting on its behalf) a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, modify, and display your User Content solely for the purpose of operating, maintaining, and improving the Service. For example, we may need to process your data to display it back to you, send you summaries or insights, back it up for recovery purposes, or format it for better presentation. This license is only to the extent necessary for us to provide the Service and does not give us rights to use your content for unrelated purposes.

You represent and warrant that you have all necessary rights, licenses, and permissions to submit the content that you store on CEOTXT and to grant the license above. Do not upload or use content in the Service unless you have consent or rights to do so. You are solely responsible for the accuracy, quality, and legality of your content.

Content Guidelines and Removal: Although we have no obligation to monitor User Content, we reserve the right to remove or disable access to any content that we determine, in our discretion, violates these Terms or is otherwise objectionable. You acknowledge that Rokter is not responsible for any User Content and that by using the Service, you may be exposed to content input by other users (if any sharing features exist) that you may find offensive or unlawful. If you believe any content on the Service violates your rights or these Terms, you may contact us to request review.

Data Backup: We perform regular backups of data for disaster recovery purposes. However, we do not guarantee that any content you post or data you input will always be available or recoverable (for example, in the event of a catastrophic failure). It is your responsibility to maintain copies of your own data outside of the Service if you need to ensure its availability. We provide features for you to view and (where applicable) export your data, and you are encouraged to use these features periodically.

Feedback: If you provide us with any suggestions, ideas, enhancement requests, recommendations, or other feedback regarding the Service (“Feedback”), we may use such Feedback without obligation to you. You hereby grant us a free, perpetual, irrevocable, sublicensable license to use and incorporate any Feedback into the Service or our business operations. Feedback is not considered confidential information, so please do not provide feedback that you expect to be treated as your proprietary information.

Intellectual Property Rights

All rights, title, and interest in and to the Service (excluding your User Content) are and will remain the exclusive property of Rokter AS and its licensors. This includes all software, technology, algorithms, content provided by us (such as text, graphics, logos, button icons, images, and software code), and the design, look and feel, and arrangement of the Service. The CEOTXT name and logo, and any other trademarks or service marks of Rokter (collectively, “Marks”) are our intellectual property.

We grant you a limited right to display and use our Marks solely in connection with identifying the Service, for as long as you are authorized to use the Service, and strictly in compliance with any brand guidelines we may provide. You may not remove, alter, or obscure any copyright, trademark, or other proprietary notices on the Service. Aside from the limited use rights explicitly granted to you in these Terms, we reserve all other rights.

Restrictions: You agree that you will not (and will not allow any third party to):

  • Copy, modify, distribute, sell, or lease any part of the Service or included software.
  • Reverse engineer, decompile, or attempt to extract the source code of the software (except to the limited extent such restrictions are expressly prohibited by law).
  • Use any of our intellectual property (including our Marks) in a way that suggests any type of association or partnership with or endorsement by Rokter without our prior written consent.
  • Develop or use any competing software or service by exploiting any confidential information or intellectual property from CEOTXT.

Any violation of our intellectual property rights or these restrictions will be grounds for termination of your right to use the Service and may result in legal action.

Privacy and Data Protection

Your privacy is very important to us. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal data when you use CEOTXT. By using the Service, you acknowledge that you have read and understood our Privacy Policy and agree to the collection and use of information as outlined in that policy.

In summary, we collect certain personal information from you (such as contact details and usage data) to operate and improve the Service, to process payments via Stripe, to send SMS via ClickSend, and to analyze usage via tools like Google Analytics, Hotjar, and HubSpot. We handle all personal data in compliance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and relevant U.S. laws like the California Consumer Privacy Act (CCPA), to the extent they apply. We do not sell your personal information to third parties. Any third-party service providers we use (such as Stripe, ClickSend, and analytics providers) are bound to process your data only for our purposes and in line with data protection agreements.

If you have any questions about how your data is handled, please review the Privacy Policy or contact us. Remember, by using CEOTXT, you consent to receive communications (as described above) and to our handling of your personal data for the purposes of providing the Service.

Termination of Service

By You: You may stop using the Service and/or terminate your account at any time. You can delete your account via the account settings (if available) or by contacting us with a request to delete your account. Terminating your account will discontinue your access to the Service. Keep in mind that simply uninstalling the app or stopping use of the Service does not automatically cancel your subscription or delete your data – you must explicitly cancel any paid subscription (see “Cancellation” above) and request account deletion if desired.

By Us: We reserve the right to suspend or terminate your access to the Service (in whole or in part) under the following circumstances:

  • If you breach any provision of these Terms or violate applicable laws, or if we reasonably suspect such violation.
  • If your payment for a subscription is overdue and remains unpaid after we have provided you notice and a reasonable period to cure.
  • If we decide to discontinue the Service entirely (for example, if CEOTXT is shutting down) or if providing the Service becomes impractical due to legal or operational reasons.
  • If your use of the Service poses a security risk to us or other users, or could subject us to liability.

In most cases (except serious misconduct), we will make an effort to notify you of the suspension or termination, and when appropriate, provide an opportunity to remedy the issue. However, in urgent or egregious cases, we may suspend/terminate immediately to protect our interests and those of other users.

Effect of Termination: Upon termination of your account, whether by you or by us, your right to access and use the Service will cease. We may disable your account and prevent further access, and you should cease all use of the Service. Any User Content or data associated with your account will be handled in accordance with our Privacy Policy – typically, we will delete or anonymize personal data, though note that residual copies may persist in backups for a limited time and records of transactions may be retained to comply with legal obligations. We are not obligated to maintain or provide you a copy of your data after termination, so please export any data you need prior to ending your account.

If your account is terminated due to breach of Terms or illegal conduct, you will not be entitled to any refunds of subscription fees, and you may remain liable for any outstanding fees or damages arising from your breach. If we discontinue the Service entirely (not due to your fault), and you have paid for a subscription beyond the discontinuation date, we will provide a prorated refund for the unused portion of your subscription.

Even after termination, sections of these Terms that by their nature should survive will continue to apply. This includes sections on Intellectual Property, User Content, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and others that impose obligations or limit our liability.

Disclaimers of Warranties

CEOTXT is provided “AS IS” and “AS AVAILABLE.” While we strive to offer a great service, we make no warranties or guarantees of any kind about the Service. To the fullest extent permitted by law, Rokter AS and its affiliates, officers, employees, agents, partners, and licensors disclaim all warranties, express or implied, in connection with the Service and your use thereof, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties that may arise from course of dealing or usage of trade.

In particular, we do not guarantee that:

  • The Service will meet your specific requirements or expectations.
  • The Service will be uninterrupted, timely, secure, or error-free. (For example, there may be occasional outages, maintenance downtime, bugs, or delays in receiving notifications that we cannot prevent.)
  • The information or results obtained from your use of the Service will be accurate, complete, or reliable. (Any insights or summaries provided by CEOTXT are for informational purposes and should not be solely relied upon for critical decisions without independent verification.)
  • Any defects or errors in the Service will be corrected promptly.

You understand that use of the Service is at your own discretion and risk. We are not responsible for any damage to your device or loss of data that results from the use of the Service or downloading any material from the Service. We make reasonable efforts to secure your data and communications, but we do not warrant that the Service will be free of viruses or other harmful components, or that any data or messages you send will always reach you or other intended recipients.

Some jurisdictions do not allow the disclaimer of certain warranties or conditions, so some of the above may not apply to you. In such cases, the scope and duration of any warranty that cannot be disclaimed will be the minimum required under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Rokter AS and its directors, officers, employees, agents, partners, and suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, business interruption, goodwill, data, or other intangible losses, arising out of or in connection with your use of (or inability to use) CEOTXT or these Terms. This limitation of liability applies whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory, and even if we have been advised of the possibility of such damages.

In particular, we shall not be liable for:

  • Any errors, mistakes, or inaccuracies of content or data obtained through the Service.
  • Personal injury or property damage resulting from your access to or use of the Service.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the Service, or any delays or failures in performance resulting from causes beyond our reasonable control (such as network outages, internet congestion, force majeure events, etc.).
  • Events outside of our direct control involving third-party services we integrate with (for example, issues attributable to Stripe’s payment processing, ClickSend’s SMS delivery, or outages in third-party analytics/hosting platforms).

If, notwithstanding the other provisions of these Terms, Rokter is found to be liable to you for any damage or loss arising out of or related to the Service or these Terms, our total cumulative liability shall in no event exceed the amount you have paid to Rokter for the Service in the twelve (12) months immediately preceding the event giving rise to the liability (or, if you have not paid any amount, the sum of NOK 1,000 or equivalent in your local currency).

This limitation is cumulative and not per-incident; the existence of multiple claims will not enlarge the cap. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not fully apply to you. In such cases, our liability will be limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Rokter AS, its affiliates, officers, agents, employees, and partners, from and against any and all third-party claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) that arise out of or relate to:

  • Your use or misuse of the Service, or any content you submit or create through the Service.
  • Your violation of any portion of these Terms, or any applicable law or regulation.
  • Your infringement or violation of any rights of a third party (including intellectual property rights, privacy rights, or other rights) through your use of CEOTXT or any content you provide.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (at your expense), and you agree to cooperate in asserting any available defenses. You may not settle any claim that imposes any liability or obligation on Rokter without our prior written consent.

This indemnification obligation will survive any termination of your account or this agreement.

Governing Law and Dispute Resolution

These Terms and any dispute arising out of or in connection with these Terms or the Service shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.

If you are a consumer residing in the European Economic Area (EEA) or another jurisdiction with laws that grant you mandatory consumer protections, you may additionally benefit from the protection of the mandatory provisions of the law of your country of residence. Nothing in these Terms affects your rights as a consumer to rely on such local law mandatory provisions.

Jurisdiction: Any dispute, controversy, or claim arising out of or relating to these Terms or the use of the Service that cannot be resolved amicably shall be brought exclusively in the courts of Norway. We specifically designate the appropriate court in Norway (for example, the court having jurisdiction over Narvik, Norway, where Rokter AS is based) as the venue for resolving such disputes. You consent to the personal jurisdiction of these courts. If you reside outside of Norway, you agree that any legal action or proceeding against Rokter arising out of or relating to these Terms shall be brought in, and you agree to submit to the jurisdiction of, the courts in Norway.

However, we reserve the right to seek injunctive or equitable relief in any jurisdiction if necessary to protect our interests or enforce our rights (for example, an order to stop misuse of our intellectual property or service).

Miscellaneous

  • Entire Agreement: These Terms (together with our Privacy Policy and any additional terms you agree to when using specific features or promotions) constitute the entire agreement between you and Rokter AS regarding your use of CEOTXT. They supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding the subject matter.
  • Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect. The invalid or unenforceable portion shall be interpreted in a manner consistent with applicable law to reflect, as closely as possible, the original intentions of the parties.
  • No Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Rokter AS.
  • Assignment: You may not assign or transfer these Terms or any of your rights or obligations hereunder, in whole or in part, without our prior written consent. We may freely assign or transfer our rights and obligations under these Terms (for example, in the event of a merger, acquisition, sale of assets, or by operation of law). These Terms shall bind and inure to the benefit of the parties, their successors, and permitted assigns.
  • Third-Party Services: The Service may contain links or integrations to third-party websites or services (such as Stripe’s checkout, or analytics services). Your use of those third-party services is subject to their terms and privacy policies, not these Terms. We are not responsible for third-party services, and including them doesn’t imply endorsement. Likewise, third parties (including our subprocessors) are not party to these Terms and do not assume any responsibility under this agreement.
  • No Third-Party Beneficiaries: These Terms do not confer any rights or remedies on any person other than you and Rokter AS. No other entity shall be considered a third-party beneficiary of these Terms.
  • Force Majeure: Rokter shall not be liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including but not limited to acts of God, pandemic, war, terrorism, strikes, supply shortages, power or internet failures, or governmental actions.

Contact Information

If you have any questions about these Terms, or need to contact us for any reason, please reach out to us:

Rokter AS (CEOTXT)
Address: Teknologiveien 11, 8517 Narvik, Norway
Email: post@ceotxt.com
For privacy-related inquiries, please refer to the Privacy Policy for specific contact details.

By using or accessing CEOTXT, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for trusting CEOTXT as your business tool!